AI and managed IT for retailers and online stores.

These are the first four automations we usually build for retail and e-commerce. Each one runs on ChatGPT, Claude, Gemini, Copilot or any other AI platform, connects to the tools you already use, and keeps a person on every decision that matters. A single workflow typically costs about $5,000 in the market, and our fixed quote comes in under it.

• Product listing drafts.New items from a supplier sheet become drafted titles, descriptions and tags for your store and marketplaces. A merchandiser reviews and publishes each listing. Example: cuts listing time from 20 minutes to 5 per product.
• Customer service replies.Common questions about orders, sizing and shipping get drafted answers pulled from your order system and policies. A staff member approves or edits each reply. Example: saves about 8 hours a week for a shop handling 300 tickets.
• Returns and exchanges.Return requests are checked against your policy and order history, and the label and reply are drafted. Staff approve exceptions and refunds. Example: cuts return handling from 10 minutes to 3 each.
• Inventory reorder suggestions.Sales velocity and stock levels produce a weekly reorder list and draft purchase orders. The buyer adjusts quantities and sends the orders. Example: saves a buyer about 3 hours a week.

Automation only holds up on systems that are patched, backed up and locked to the right people. Managed IT help desk and monitoring start at $75 per user per month and run 24x7x365, with upkeep and security added a la carte.

• Point of sale systems kept separate from guest Wi-Fi.
• MFA on store, marketplace and payment accounts.
• Fast replacement when a register or card reader fails.
• Protection against account takeover on your online store.

Card payments fall under PCI DSS, customer data falls under the NY SHIELD Act and New Jersey's breach notification law, and marketing email and texts must follow CAN-SPAM and the TCPA. This is general information, and your own advisers have the final word.

For example, an online store adds 120 new products a month, and each listing takes about 20 minutes to write. With a listing automation, the supplier sheet produces drafted titles, descriptions and tags, and the merchandiser spends about 5 minutes polishing each one. That saves around 30 hours a month and gets new stock online the week it arrives.